If you would like to file a complaint on how services was delivered please complete the form below. Please give us 24 to 48 hours to get back in touch with you. We will review solutions with you and see how we can fix the problem. If by any means you still are not satified with the results you have a right to contact the North Carolina Department of Health and Human Services Division of Health Service Regulation( DHSR) Complaint Intake Unit at 1-800-624-3004 ( North Carolina only) or (919) 855-4500. In order for us to investigate the complaint you have to provide full details of what took place.